Frequently Asked Questions
Welcome to the Iron Palm Massage FAQ page! We're here to answer your questions and provide you with all the information you need to have a comfortable and rewarding massage therapy experience. If you have a question that isn't covered here, please feel free to reach out to us directly.
1. What types of massage do you offer?
At Iron Palm Massage, we specialize in deep tissue massage, sports massage, and pain management. Our therapist, Trevor, uses the exclusive Iron Palm Technique to provide precision and adaptability in every session.
2. How is Iron Palm Massage different from other massage therapy practices?
Our key difference is our exclusive use of hands, thumbs, and fingertips for each session. While many therapists use elbows and forearms, our approach offers greater precision, adaptability, and a deeper connection with your muscles.
3. What should I expect during my first visit?
During your initial visit, we'll have a brief consultation to discuss your specific needs and any medical history or concerns you may have. This helps us tailor the massage to your unique requirements. Once on the table, we will then do a pressure check in, this ensures you get exactly the right depth of pressure for you. You'll then enjoy a customized massage session.
4. Is massage therapy safe for everyone?
In general, massage therapy is safe for most individuals. However, if you have specific medical conditions or are pregnant, it's essential to inform us during your consultation so we can adjust the massage accordingly. We prioritize your safety and well-being.
5. How do I book an appointment?
Booking an appointment is easy! You can call us at 859-404-2223 or use our online booking system to schedule a session. Our new location, starting April 1st, 2023, is at
2365 Harrodsburg Road, Suite A-350, Lexington, KY 40504.
6. Are your services covered by insurance?
While we don't directly bill insurance, we can provide you with a receipt that you can submit to your insurance company for possible reimbursement. Be sure to check with your insurance provider regarding your specific coverage.
7. How often should I get a massage?
The frequency of massage therapy sessions varies from person to person. Some clients benefit from weekly massages, while others find that monthly sessions are sufficient. Trevor can provide personalized recommendations based on your goals and needs.
8. What forms of payment do you accept?
We accept cash, credit cards, and most major debit cards for payment. Payment is due at the time of service.
9. Do you have a tipping policy?
As a healthcare provider, Iron Palm Massage has a no-tipping policy. We believe in offering a complete and transparent pricing structure that ensures our clients receive the best possible care without the need for additional gratuity.
10. Can I purchase gift certificates for your services?
Yes, you can! Gift certificates are available for purchase and make excellent presents for loved ones or a self-care treat.
We hope these FAQs have provided you with valuable information about Iron Palm Massage. If you have any further questions or would like to schedule a massage, please don't hesitate to contact us. We look forward to helping you on your journey to wellness and relaxation.